Our FAQs

What is a cake pop?

If you’re wondering what a cake pop is, a cake pop is… a ball of cake that has been fully cooked, crumbled, and mixed with buttercream icing, and then dipped in a chocolate or candy coating. The texture of the inside of the cake pop is truffle- or cookie dough-like.

What ingredients are in my cake pops?

At cake pops boston, all of our cakes and buttercreams are made from scratch with no shortening, artificial ingredients/flavors, or stabilizers. Cake pops are a delicious, adorable, and tidy little dessert item. And, what can be better than cake on a stick???

How should I store my cake pops?

Cake pops should be stored in a cool, dry place. No refrigeration and also, you need to keep them out of the heat. Any temperature above 75F (and anything above 70F if in bright sunlight) will not be kind to your cake pops. They work best as an indoor treat during the warmer months.

What if I have allergies?

Although we are allergy-aware, we are unable to offer an allergen-free guarantee; however, we do offer gluten-free cake pops in chocolate and vanilla by pre-order. We do not offer vegan cake pops.

Do you ship?

We do not presently offer shipping.

What is the minimum order amount?

The minimum order is one dozen. (The maximum is however many we are crazy enough to make!). We offer 2 flavor and 2 color/design choices per dozen. There is a 0.50 per pop wrapping fee for cake pops which are individually wrapped and tied with a coordinating ribbon. Custom message tags are available at an additional cost of 0.50 per tag. The minimum order for custom message tags is 2 dozen. Any order which includes custom tags will require a minimum of one-week lead time.

How should I display my cake pops?

The ups and downs of cake pops… cake pops are made in 2 presentations, pop down/stick up and pop up/stick down. Cake pops in the pop down/stick up presentation stand independently and look great displayed on trays or platters or at each place at a table. Cake pops in the pop up/stick down presentation lay flat or may be displayed in stands you may have. Tags will work with either presentation.

Can I get an arrangement?

Cake pops in the pop up/stick down presentation can be displayed in an arrangement. Check out some examples on our Facebook page. There is an arrangement fee if we create the arrangement for you. Arrangements tend to be top-heavy so they must be secured during travel so they don’t tip over.

Do you offer delivery?

Delivery is currently available for corporate orders in Downtown Boston only. A $100.00 minimum applies.

Do you offer rush orders?

A $15.00 rush fee will be applied to orders placed less than 48 hours prior to the order-ready date, and rush orders must be paid in full at the time they are placed.

Can I place a custom order?

We LOVE custom orders! Our cake pops can be customized to color, theme, flower, as well as holidays, people, animals, bugs, etc. We’ve even done vegetables… broccoli never tasted so good! We love to be inspired. We will work with you to create a design concept that makes your pops a delicious and visually appealing complement to your occasion! Please see our Facebook or Instagram feeds for examples.

How can I pay?

We accept cash and all major credit cards. Invoices may be paid in advance via credit card or payment may be made at the time of pick-up. Payment must be made at the time the order is placed for delivery orders. We do not accept checks.

Do you require deposits for orders?

We require a 50% deposit on all orders. Cancellations must be made one week prior to your scheduled pick-up date or your deposit is non-refundable. Order modifications will be accepted up to one week prior to the pick-up date. Paid orders must be canceled 72 hours prior to the pick-up date or they are non-refundable.

Do you offer samples?

We do offer samples for orders of 150 pops or more for a cost of $25.00. Should you finalize your order with us, the $25.00 will be credited towards the final cost of your order. The sampler box contains 10 cake pops in 5 flavors. Two of the cake pops will be in the requested custom designs(s) and the remainder will be in our classic designs.

How many cake pops should I order?

We are often asked how many cake pops should be ordered per guest. If the cake pops are being used as a favor, we suggest one per person and always a couple of extra “just in case.” If the cake pops are being used as a dessert, we suggest 1.5 pops per person. (which becomes interesting if you have an odd number of guests!).